Privacy & Security

PrivacyPolicy

Your privacy is paramount to us. Learn how we protect and handle your personal information with the highest standards of luxury and care.

Last Updated: August 2025

Information We Collect

Booking Information

When you book an appointment through our website, we collect:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Age
  • Skin Concerns

This information is securely transmitted to Acuity Scheduling platform to facilitate appointment confirmations by our luxury service agents.

Marketing Analytics

For marketing optimization through Facebook Conversion API (CAPI), we collect and securely process the following information:

  • Email Address (hashed)
  • Phone Number (hashed)
  • First Name (hashed)
  • Last Name (hashed)
  • IP Address
  • User Agent
  • Appointment Type

Personally identifiable information is normalized and hashed using SHA-256 before transmission, in compliance with Facebook's privacy requirements. This helps us deliver more personalized experiences and improve our service offerings while upholding strict data protection standards.

How We Use Your Information

Appointment Management

Processing bookings, confirmations, and scheduling your luxury LED facial treatments.

Service Personalization

Tailoring treatments based on your age, skin concerns, and preferences for optimal results.

Communication

Sending appointment reminders, follow-ups, and exclusive offers via email or phone.

Marketing Optimization

Improving our advertising effectiveness while respecting your privacy preferences.

Service Improvement

Analyzing trends to enhance our treatments and customer experience continuously.

Legal Compliance

Meeting regulatory requirements and protecting both your rights and our business.

Information Sharing

Trusted Partners Only

We share your information exclusively with vetted partners essential to delivering our luxury services:

Acuity Scheduling

Secure appointment management and confirmation system

Facebook CAPI

Privacy-focused marketing analytics and optimization

We Never Sell Your Data

Your personal information is never sold, rented, or shared with third parties for their marketing purposes. We maintain the highest standards of data protection and privacy that match our luxury service commitment.

Data Protection & Security

Advanced Encryption

All data transmission uses industry-standard SSL/TLS encryption protocols.

Secure Storage

Information stored on protected servers with multi-layer security systems.

Regular Audits

Continuous security assessments and updates to maintain highest protection standards.

Your Privacy Rights

Access: Request copies of personal information we hold about you

Correction: Request corrections to any inaccurate personal information

Deletion: Request deletion of your personal information (subject to legal requirements)

Portability: Request transfer of your data to another service provider

Opt-out: Unsubscribe from marketing communications at any time

Restriction: Request limitation of processing of your personal information

To exercise any of these rights, please contact us using the information provided below. We will respond within 30 days of receiving your request.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact our dedicated privacy team: